A retail chain offers public Wi-Fi to its customers. This service , although helpful, becomes a significant vulnerability. Cyber criminals exploit the unsecured Wi-Fi network to intercept data transmitted by customers, including sensitive credit card information. This breach occurs because the Wi-Fi network lacks adequate security measures and customers are unaware of the risks involved in transmitting sensitive data over public networks.

This situation faces two main problems: Network Security: Public Wi-Fi, especially in busy places like shops, attracts hackers. These networks usually lack strong protection, leaving them open to spying and stealing of data. Educating Customers: Shoppers often don’t know the dangers of using public Wi-Fi for their purchases or how to stay safe. They tend to trust the Wi-Fi given by the store, not realizing it can be unsafe.

Solution:
Adding Strong Data Protection: Use WPA3, the newest safety standard, to protect the Wi-Fi. Checking and Watching the Network Security: Regularly check the network for weak spots.
Use tools that watch the network all the time to spot and handle any strange behavior. Keeping Public Wi-Fi Separate: Keep the public Wi-Fi and the business network separate. This stops anyone using the public Wi-Fi from getting into the business’s private data. Better Payment Safety: Use secure ways for customers to pay that keep their card details safe, even if the Wi-Fi is attacked.
Encourage customers to use contactless payments, which have their own security.

The retail store can greatly improve the safety of its public Wi-Fi. This means customer information will be better protected, which helps keep their trust. It reduces the dangers that come with using public Wi-Fi networks, making it safer for everyone.